Terms & Conditions

Article 1. Definitions and applicability

• Contractor: Twee op Reis, the travel and photography project of Twan and Yanthe.
• Client: the natural or legal person who gives an assignment to the Contractor.
• Work: the photographic and audiovisual material (photos and videos) created by the Contractor.

These terms apply to all offers, agreements and deliveries of the Contractor. Any general terms of the Client are expressly rejected.

Article 2. Formation of the agreement

• The agreement is formed when the Client confirms an assignment to the Contractor orally, in writing or electronically (for example by email).
• By giving an assignment, the Client declares to have read these terms and to unconditionally agree to them.

The absence of a physically signed copy does not affect the validity of the agreement.

Article 3. Performance of the assignment

• The Contractor performs the assignment to the best of its ability, in the artistic style that may reasonably be expected on the basis of its portfolio.
• The Contractor retains full artistic freedom regarding the selection and editing of the images.
• Unedited files (RAW photos or unedited video) are never supplied to the Client.
• An assignment is always a best-efforts obligation, not an obligation to achieve a specific result.

Article 4. Rates and payment

• All prices are in euros. Travel costs and other assignment-related expenses are charged separately, unless agreed otherwise.
• Unless agreed otherwise, invoices must be paid within 14 days of the invoice date.
• Digital files and physical products are only delivered after full payment has been received.
• If payment is not made on time, the Client is in default by operation of law and owes statutory interest and reasonable collection costs.

Article 5. Cancellation and changes

• Cancellation by the Client is only possible in writing.
• Changes to the assignment requested by the Client are at the Client’s expense and are only carried out after a separate quotation for the additional costs has been approved.

As a guideline: cancellation up to 14 days before the agreed date keeps any deposit due; within 14 days, 50% of the fee is due; within 48 hours or in the event of a no-show, the full fee is due.

Article 6. Copyright and licence

• The copyright in all created Work always remains with the Contractor.
• The Client receives a licence to use the Work for the purpose agreed in the quotation or confirmation. If nothing is agreed about the scope, the licence covers no more than one-time use, in unchanged form, for the intended purpose.
• Publication by, or provision to, third parties requires the Contractor’s prior written permission.
• It is not permitted to edit, crop or apply filters to the delivered Work without written permission.

Article 7. Infringement of copyright

Any use of the Work that has not been agreed is regarded as an infringement of the Contractor’s copyright. In the event of infringement, the Contractor is entitled to compensation of at least three times the usual licence fee for such use, without prejudice to its right to compensation for any further damage.

Article 8. Attribution

Where reasonably possible, the Contractor’s name (Twee op Reis) is credited with published Work. When reproducing digital files, the Client keeps the accompanying metadata intact.

Article 9. Rights of third parties

The Client is responsible for obtaining the necessary permissions from persons portrayed and from location owners, and indemnifies the Contractor against any claims in this respect.

Article 10. Promotional use

The Contractor is entitled to use the created Work for its own portfolio and promotion (such as its website and social media). Anyone recognisably portrayed may object to such use by sending us an email.

Article 11. Force majeure

In the event of force majeure (such as illness, equipment failure or extreme weather), the Contractor is entitled to reschedule or dissolve the assignment without being liable for damages. In case of illness the Contractor will, where reasonably possible, try to arrange a replacement, without this being guaranteed.

Article 12. Liability

The Contractor’s liability is limited to the invoice amount of the relevant assignment. The Contractor is not liable for indirect or consequential damage, unless the damage is due to intent or gross negligence on its part.

Article 13. Complaints

Complaints about the delivered Work must be submitted in writing, with reasons, within 10 working days of delivery. After this period the delivery is deemed to have been accepted. A complaint does not suspend the Client’s payment obligation.

Article 14. Applicable law and disputes

All agreements are governed by Dutch law. We will always first try to reach a suitable solution together; any dispute will otherwise be submitted to the competent court in the Netherlands.

Article 15. Changes to these terms

We may amend these terms if our services change. The most recent version, as published on this page, always applies.